Successful cases
A public praise monitoring project of an electric vehicle enterprise
The needs of customers
① Timely grasp the Internet related to the electric vehicle industry policy topics, enterprises related to the public opinion information, the first time to warn the public opinion information, take the initiative, the correct guidance, the impact of the public opinion information control in the minimum range, to distort misunderstanding and false information to clarify, establish a good corporate image;
② Deeply explore user demands, monitor marketing effect and word of mouth, improve products and after-sales service, learn from the core competitiveness of competitors, provide basis for the company's product research and development, marketing and other decisions, to ensure the effectiveness of the company's measures.

Provide solutions
Big data information monitoring software + customized report
①daily paper
Data range:24 hours continuous monitoring
Report content:total public opinion and information of public opinion, warning level, classification of public opinion field, title/content, media and other information
Delivery time: round 10:00 every day

②周报
Data range:7*24 hours continuous monitoring
Report structure:Overview of public opinion (trend of sound volume, statistics of public opinion field, media statistics), weekly key public opinion and screenshots of public opinion information
Delivery time:Every Monday around 17:30
③Monthly report
Data range:Continuous monitoring for 30*24 hours
Report content:Report introduction and summary, voice volume trend and media distribution, analysis of public opinion and sentiment, official and micro operation, comparison and analysis of major competitive products and summary and Suggestions
Delivery time:First week of each month

④Competitor comparison report
Data range:Data for the first half of 2015
Report content:General comparison of public opinions, detailed comparison of public opinions and summary of Suggestions

To achieve results
After using the big data information monitoring service, the enterprise public opinion information source covers the entire Internet, and the enterprise can get the important public opinion information in the first time.
At the same time, by cooperating with the rapid response and timely handling of the enterprise, the further deterioration of some public opinions was avoided, and the enterprise firmly grasped the initiative of online public opinions.
