How to make public opinion crisis plan quickly by using public opinion monitoring system.
Time:2020-07-10 10:54:59 Viewed:
When a crisis occurs in an enterprise, how to monitor and manage the negative information in an all-round way has become a difficulty and challenge faced by many small and medium-sized enterprises, especially when the crisis is in its initial stage. Let's listen to how the network can use the public opinion monitoring system to quickly formulate public opinion crisis plans. Let's have a look together.
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1. Negative monitoring of public opinion monitoring system
Because of the suddenness of network public opinion, if enterprises want to monitor sensitive information, they must use the public opinion monitoring system to monitor the whole network for 7*24 hours in real time, and discover the crisis in advance.
2. The public opinion monitoring system should make a crisis plan
The best time for enterprises to solve the crisis is to deal with it in the early stage. The public opinion monitoring system can monitor the public opinion information comprehensively, effectively grasp the dynamic development of public opinion and formulate corresponding public opinion crisis plans.
3. Establish a sound public opinion risk system
It is very important for enterprises to establish a perfect public opinion risk system when dealing with crisis, because it not only involves the image of enterprises, but also directly affects consumers' recognition of products. E.g. product defect recall/accident/supply problem.
I hope it can help you how to use the public opinion monitoring system to make the public opinion crisis plan quickly.
Links to this article:https://www.canww.com/hangyezixun/1184
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